Terms & Conditions

Welcome to Lotus Spa Luxury. By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before booking an appointment or using our services.

1. General Terms

1.1 These Terms & Conditions govern the use of our website and services provided at Lotus Spa Luxury.
1.2 We reserve the right to update or modify these terms at any time without prior notice. Continued use of our services constitutes acceptance of the updated terms.

2. Appointments & Cancellations

2.1 All spa appointments must be booked in advance through our website, phone, or in person.
2.2 We require at least 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may result in a cancellation fee.
2.3 Arriving late may result in a shortened session to accommodate other appointments.

3. Payments & Refunds

3.1 Payment is required at the time of booking or upon arrival for your appointment. We accept cash, credit/debit cards, and other digital payment methods.
3.2 All prices are subject to change without prior notice.
3.3 Refunds are not available for completed services. However, if you are unsatisfied with your experience, please contact us, and we will do our best to address your concerns.

4. Spa Etiquette

4.1 Guests are expected to arrive 60 minutes before their scheduled appointment to complete any necessary forms.
4.2 We maintain a tranquil and relaxing environment. Please keep noise levels to a minimum and respect other guests.
4.3 The use of mobile phones is discouraged inside treatment areas.

5. Health & Safety

5.1 Clients must disclose any medical conditions, allergies, or pregnancy before booking a service to ensure a safe and tailored experience.
5.2 Our therapists reserve the right to refuse service if they determine that a treatment may not be suitable for your health condition.

6. Gift Cards & Promotions

6.1 Gift cards are non-refundable and cannot be exchanged for cash. They must be used before their expiration date.
6.2 Discounts and promotional offers are subject to specific terms and cannot be combined unless otherwise stated.

7. Liability Disclaimer

7.1 Lotus Spa Luxury is not responsible for any allergic reactions, injuries, or adverse effects resulting from treatments. Please consult with our professionals before proceeding with any service.
7.2 Personal belongings brought into the spa are the responsibility of the guest. We are not liable for lost or stolen items.

8. Privacy Policy

8.1 We respect your privacy. Any personal information provided to us will be used solely for appointment management and customer service purposes.
8.2 We do not share or sell your information to third parties.

9. Governing Law

9.1 These Terms & Conditions are governed by the laws of United States. Any disputes shall be resolved in accordance with local jurisdiction.

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

📞 For any questions or concerns, please contact us at:
🌍 www.lotusspaluxury.site | 📧 mail@lotusspaluxury.site | 📞 +1 (618) 416-3606